Return Policy

At ZIBO Blanks, we prioritize your satisfaction. If you're not entirely pleased with your purchase, our return process is designed to be straightforward and efficient. Please review the following policy to ensure a smooth experience.

Return Timeframe
You may initiate a return within 7 days of receiving your order.

Eligibility for Returns
To be eligible for a return, the item must:
- Be in original condition: unworn, unused, with all tags intact.
- Be returned in its original packaging.
- Be free of odors, such as perfume, tobacco, or any strong scent.
- Be accompanied by proof of purchase (receipt or order confirmation).

How to Initiate a Return
1. Email us at ziboblanks@gmail.com with the subject line:
"Return Request – [Your Order Number]"
2. Include your order number and the reason for return in the email body.

Our team will respond with detailed return instructions, including the return address and any next steps.
⚠️ Please note: Returns must be authorized in advance — unauthorized returns will not be accepted.

Return Shipping Costs
- The customer is responsible for all return and exchange shipping costs.
- Original shipping fees are non-refundable.
- If a package is undelivered and returned to us, return shipping costs may be charged to the customer, depending on the carrier.

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Return Handling Fee
A return handling fee of up to 9% of the order value may apply to cover processing expenses. This fee will be deducted from the refund if applicable.

Tracking Requirement
Once the return is shipped, you must provide the tracking number.
Returns without valid tracking will not be accepted and will be returned to the sender.

Damaged or Incorrect Items
Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately. We will resolve the issue promptly.

Non-Returnable Items

Custom, washed, or decorated merchandise
Sale items
Gift cards
Items from our Seconds Collection (products sold at a discount due to defects)

Exchanges
Exchanges follow the same process as returns. The buyer is responsible for all related shipping fees.

International sales are final and are not eligible for return or exchange.

Refunds
Once we receive and inspect your return, we will notify you of its approval status.
If approved, a refund will be issued within this time frame to your original payment method. The exact timing that the funds will be available will be determined by your bank; usually within 5-10 business days.

Please allow additional time for your bank or card issuer to complete the transaction.
If more than 15 business days have passed since your return was approved, please contact us at ziboblanks@gmail.com

For any questions or assistance, our customer service team is here to help:
📧ziboblanks@gmail.com

Learn more about what we do finishing and applications

Garment Dye

Pigment Dye
Surface-level color for a vintage, washed look. Fades uniquely over time with wear.

Reactive Dye
Bonds chemically with the fiber—rich color, long-lasting, and wash-fast.

Cold Dye Pigment
Low-temperature dyeing for subtle tonal variation and lived-in character.

Mould Wash / Enzyme Finish
Creates natural aging effects with texture and patina, mimicking timeworn softness.

Tie Dye
Classic resist-dyeing—each piece hand-treated for organic, non-repetitive patterns.

Distressing & Holes
Intentional abrasions and openings for a raw, deconstructed look. No two are the same.

Garment Wash & Finishing Treatments

Stone Wash
Creates a soft, worn-in texture with visible fading and surface irregularities.

Fade Out Wash
Subtle desaturation for a sun-bleached, vintage aesthetic.

Dry Wash
Minimal water use; maintains structure while softening surface touch.

Normal Wash
Basic pre-wash to reduce shrinkage and enhance wearability.

Sand Wash
Adds a suede-like feel and muted finish with soft drape.

Enzyme Wash
Uses natural enzymes to break down fibers, resulting in a cleaner, softer look with light fading.

Silicone Wash
Applies a soft, silky finish that enhances elasticity and comfort.

Crinkle Wash
Creates permanent wrinkles and irregular textures for a relaxed, lived-in appearance.

Spray Dye / Spray Wash
Localized pigment application for gradient effects, shadowing, or contrast zones.

Finish

Salt / Sand Wash

A physical abrasion process where garments are tumbled with fine salt or sand particles under controlled heat. This creates a naturally faded, slightly distressed surface and softens the fabric hand feel.

Often used for vintage-inspired textures, the result is a uniquely worn-in look with subtle variation—no two pieces are exactly the same.

Finish

Snowflake Wash / Acid Wash

A high-impact finishing technique where garments are tumbled with acidic agents (like mild bleach) to create irregular, snowflake-like fading patterns.

The process breaks down surface dyes unevenly, resulting in a raw, vintage texture with strong visual depth. Ideal for distressed or retro-inspired styles, each piece carries a one-of-a-kind surface story—no duplicates, just character.

Finish

Monkey Wash /Localized Fade Spray

A localized fading treatment that mimics natural wear patterns, especially on high-friction areas like the thighs, knees, and seat.

Often used on denim and twill, Monkey Wash creates a pre-worn, dimensional look by spraying or hand-applying bleach or abrasive agents in targeted zones.

The result is a lived-in, broken-in aesthetic that adds authenticity and texture to each garment.

FINISh

Stone Wash /Rock Wash

A classic physical finishing method where garments are washed with pumice stones to create a worn-in, vintage appearance.
The abrasion during tumbling softens the fabric, fades the color slightly, and produces a naturally distressed texture.

Stone wash enhances the visual depth and hand feel of garments—no two pieces are exactly alike due to the organic nature of the process.

finish

Grinding Stone /Sanding Process

A surface abrasion technique where garments are rubbed against pumice stones, sanding blocks, or abrasive tools to create localized fading, soft textures, and a distressed aesthetic.Unlike stone washing (which is done in bulk with water), this method is often applied by hand to target areas like knees, hems, or pockets—giving each piece a unique worn-in character.

Perfect for denim, heavyweight cotton, and streetwear-inspired styles.

finish

Garment Dye

A method where fully constructed garments are dyed as a whole, allowing the color to absorb unevenly across seams, threads, and fabric densities. This creates a rich, lived-in look with subtle tonal variation and enhanced softness. Garment-dyed pieces feel personal, broken-in, and timeless from day one.

finish

Spray Dye

A surface dyeing technique where pigment is sprayed directly onto finished garments, creating unique gradients, fade zones, or artistic patterns. The results are highly individual and expressive—ideal for statement pieces with a handcrafted edge.

finish

Enzyme Wash

A sustainable garment finishing process that uses natural enzymes (typically cellulase) to break down fiber surface fuzz and impurities. This results in a softer hand feel, smoother surface, and a subtly faded appearance.

Enzyme wash is gentler than traditional stone wash and reduces fabric damage, making it ideal for modern basics and elevated casual wear. It offers a clean, vintage look while keeping the garment wearable and durable.

finish

Reverse Burnout / Contrast-Fade Finish

A unique aging technique where the garment’s interior or reverse side is treated with controlled heat, abrasion, or pigment to create burnt tones, uneven discoloration, or heat-faded effects.Often paired with pigment spray, enzyme washes, or sand treatments, this method enhances the garment’s character—evoking a sense of wear, time, and movement.

The result is a visually striking contrast between inside and outside layers, ideal for streetwear, distressed, or experimental collections.

finish

Hand-Painted Garments

A truly artisanal process where designs are painted directly onto fabric or finished garments by hand, creating expressive, one-of-a-kind pieces.No printing, no mass reproduction—just raw brushwork, spontaneity, and emotion.

Whether through bold strokes, delicate linework, or layered textures, hand-painted pieces reflect the maker’s touch and transform everyday basics into wearable art.